Frequently Asked Questions
General Questions
We offer a wide range of NDIS services including personal care, community participation, transport assistance, support coordination, employment and education support, group and centre-based activities, and life stage transition planning.
Yes, AVCEL Care is a fully registered NDIS provider committed to delivering safe, high-quality, and person-centred services.
We are based in Victoria and deliver support services across surrounding regions. Contact us to check service availability in your area.
Absolutely. Our support coordinators and team members can guide you in maximising your NDIS plan, connecting you to the right supports, and helping you achieve your goals.
Service & Support FAQs
Yes, we believe in choice and control. You can have input in selecting support workers that best match your needs, interests, and goals.
Yes, our team can assist with travel and transport for medical appointments, shopping, community activities, and more.
Yes, we provide tailored support for participants of all ages, from children and young people to adults and seniors.
We regularly review your supports and adjust services as your needs, goals, or circumstances change.
NDIS & Funding FAQs
Simply contact us with your NDIS details. We will discuss your goals, explain your options, and help you start receiving the right supports.
Yes, we support NDIS participants whether they are self-managed, plan-managed, or NDIA-managed.
We aim to start services as quickly as possible. Waiting times may vary depending on your needs and availability of support workers in your area.
Yes, our support coordinators can help you prepare for NDIS plan reviews and ensure your goals and support needs are well represented.
???? For more information about the National Disability Insurance Scheme, please visit the official NDIS website:
www.ndis.gov.au